Place Creative

Our platform.
Your product.

The engineering complexity is ours. The user experience, the brand, the business outcome — that's entirely yours. Place Creative builds custom solutions on PlaceOS that look and feel like they were built from the ground up for you.

Talk to us → See what's possible
Enterprise clients across 4 continents trusting PlaceOS as their building platform 13yr
Platform integrations with hardware, software and AI systems out of the box 200+
Time from brief to working prototype for a new Place Creative solution ~4wk
The context

SaaS isn't dead. But one-size-fits-all is.

Build it yourself

  • 18–36 months to production for anything serious
  • You own every integration, every edge case, every hardware quirk
  • AI changes the architecture before you finish the first version
  • Core engineering becomes your competitive moat — even though it isn't
  • Maintenance overhead scales with every new building, device and system

Build on PlaceOS

  • Hardware abstraction, integrations and AI hooks are already built
  • Your team focuses on the experience and the outcome — not the plumbing
  • New AI capabilities plug into your solution as we add them to the platform
  • Your competitive advantage is the product you build, not the infrastructure underneath
  • One platform. Scales across every building in your portfolio
What is Place Creative

Where custom solutions
get built

Place Creative is how we work with organisations that need more than a configured product. You bring the outcome you're trying to achieve. We bring 13 years of building intelligence, a platform with 200+ integrations, and a team that knows how to connect AI to the real world.

The result is a solution that runs on PlaceOS infrastructure — battle-tested, maintained, and ready to scale — but looks, feels, and operates exactly as your organisation needs it to.

01
Your AI architecture, connected
Bring your existing LLMs, vector databases, or AI vendor relationships. We build the bridge from your intelligence layer to the physical building.
02
Custom interfaces, on-brand
Web, mobile, kiosk, or voice — your users see your product. PlaceOS is the engine, not the face.
03
Real-world triggers
Occupancy, access events, sensor data, calendars, HR systems — when something happens in the building, your solution responds.
04
Productised for scale
Built once on PlaceOS, deployed across your entire portfolio. Multi-site, multi-tenant, without rebuilding from scratch.
When PlaceOS
is the right call

The more integrations your solution needs, the more PlaceOS earns its place. We orchestrate every system — hardware, software, data — so your users experience one coherent product, and your AI sees one clean data layer.

Most complex building solutions fail not because the idea is wrong, but because the integration work becomes the product. Dozens of vendor APIs, each with their own data models, auth flows, and edge cases — and suddenly your team is maintaining plumbing instead of building features.

PlaceOS handles that layer. Access control, room booking, AV, sensors, HR systems, calendars, visitor management, building management systems — normalised into one consistent data model. Your AI integration doesn't talk to twenty systems. It talks to one.

Multi-system environments AI-ready data layer Custom user experience Hardware agnostic Enterprise scale
Architecture

Platform depth.
Interface freedom.

PlaceOS handles the layers that take years to build — integrations, data normalisation, device orchestration, AI plumbing. The interface layer is completely decoupled. Your team, your designers, your developers build the experience. We make sure it has something intelligent to talk to.

Interface layer You own this
Your custom web app Your mobile app Kiosk / signage UI AI chat or voice agent Your existing workplace app Third-party dashboards
Open API + Webhooks + Realtime
PlaceOS platform We handle this
Orchestration engine AI / LLM gateway Data normalisation Event triggers Auth & identity Multi-site management
200+ pre-built drivers
Real-world systems Already integrated
Access control Room booking BMS / HVAC AV systems Sensors & IoT Calendars HR systems Visitor management Lighting
Decoupled by design

The interface layer talks to PlaceOS via open APIs. Swap the UI without touching the platform. Swap the platform vendor without rebuilding the UI.

AI-ready data

Every building system normalised into one consistent model. Your LLM sees clean, structured context — not twenty vendor APIs with conflicting schemas.

Build or bring your own

Place Creative builds custom interfaces for you. Or your team builds on our APIs. Or your existing app just connects. The platform doesn't care — it just works.

Built by PlaceOS

Custom solutions
already in the field

myVirtualCare platform
NSW Health

myVirtualCare — Built end-to-end on PlaceOS

NSW Health needed a statewide virtual care platform that connected patients, clinicians, rooms, and hospitals into a single experience. PlaceOS built it. myVirtualCare handles the full journey — virtual waiting rooms, clinician workflows, room routing, multi-participant consultations, and real-time patient flow — deployed across the NSW public health system.

27,500+ Video consultations
in a single month (peak)
220+ NSW public
hospitals
18% Of all NSW outpatient
services, now virtual
Convention centre directional signage
Convention & Events

Directional signage that reads the event

Convention centres host dozens of concurrent events, with rooms that change function hour by hour. PlaceOS connects directly to the event management system — pulling session names, start times, room assignments and sponsor details — and pushes that data live to every directional display in the venue. Attendees always see accurate wayfinding. No manual updates. No stale screens showing last week's conference.

Live Real-time sync from
event management system
0 Manual content
updates required
Aurizon welcome board
Corporate Workplace

Welcome boards that know who's arriving

Corporate clients use PlaceOS to power lobby welcome displays that pull from visitor management, room bookings, and calendar data. When a guest is expected, their name, host, and meeting room appear automatically. When a large meeting is booked, the display adjusts to show the right level of detail for the audience. The building starts preparing before anyone asks it to.

Auto Visitor data pulled
from calendar + VMS
On-brand Custom design per
client or tenancy
University event management platform
Major US Public University

Campus-wide event management with multi-department approvals

Running a large event at a major university campus means coordinating across venues, campus security, facilities, parking and transportation, catering, and AV — each with their own approval requirements and operational workflows. Previously, that coordination happened across emails, spreadsheets, and phone calls.

PlaceOS built a unified event management platform where a single request intelligently routes through each department in sequence. Venue managers, campus security, facilities, and transportation each see exactly what they need, action their stage, and the organiser gets a real-time view of where their event stands — without chasing anyone.

6+ Departments connected
in one approval workflow
Dynamic Approval chain adapts
to event type & requirements
One Interface for organisers,
approvers & ops teams
Steal our best ideas

Integration, automation and UX ideas to solve big new problems.

Featured build

AI that finds the right
person and calls them

subcall — by PlaceOS

When a teacher calls in sick, every minute the absence goes unfilled costs learning time and administrative effort. Legacy systems call a list. subcall thinks about the building.

Absence logged → building data checked → best substitute identified → AI voice call placed → access credential issued automatically. The first qualified substitute who picks up walks into the right classroom with the right access. No front desk. No manual dispatch.

Ask about subcall →
The problem with legacy systems
Frontline, SmartFind Express and similar tools treat absence management as an HR data problem. They have no awareness of the physical building — whether the room is available, whether someone is already on-site, or who's closest.
What subcall does differently
  • Cross-references building access data before making a single call
  • Prioritises substitutes already badged into nearby buildings
  • AI voice calling — conversational, not DTMF menus — dramatically improves pick-up rates
  • Predicts high-absence days and pre-contacts substitutes the night before
  • Issues mobile access credentials automatically on acceptance
The broader pattern
Any situation where a person needs to be matched to a physical space, in real time, with access provisioned automatically. Education is the first deployment — but the logic applies to hospitals, event staffing, municipal facilities, and anywhere shift coverage meets building operations.
Featured build

Queuing that sees
the whole building

AQS — by PlaceOS

Government counters, hospital waiting rooms, university service desks — anywhere people queue for face-to-face service. Legacy ticket systems are blind to the building. AQS connects the queue to the physical space.

Customer books online → checks in at kiosk → AI predicts wait from occupancy data → counter staff calls next → lobby signage announces with voice. Five surfaces, one shared state. Every screen — from the customer's phone to the lobby display — stays in sync in real time.

Try live demo →
The problem with ticket systems
Traditional queuing tools manage tickets — they don't understand the space. They can't predict wait times from foot traffic, adapt signage to real-time conditions, or coordinate across multiple counters and locations.
What AQS does differently
  • Computer vision occupancy feeds predict wait times before customers arrive
  • Cross-tab sync — staff calls next in one window, lobby display announces instantly
  • Voice announcements via Web Speech API — no hardware PA system needed
  • Self-service kiosk with live wait estimates on the idle screen
  • Multi-location support with per-service queue depth and AI-estimated waits
AQS Platform — Appointment booking interface showing LA County RR/CC locations with AI-predicted wait times
◈
Dynamic signage

Signage that knows what's happening

Digital displays that pull live data from PlaceOS — room occupancy, wayfinding, event schedules, environmental conditions. Content that responds to the building, not a CMS update queue. Built for operators who want signage to be infrastructure, not a publishing workflow.

◎
Voice control

LLM voice for in-room control

Natural language control of AV, lighting, HVAC and room systems — via your own branded voice interface, backed by your LLM of choice. The room understands intent, not just commands. Deployed in teaching spaces, boardrooms, and hospitality environments.

⬡
PlaceOS Fabric

Home automation, enterprise grade

PlaceOS Fabric extends the platform's physical integration layer to residential and mixed-use environments. Custom automation experiences — resident apps, access management, amenity booking — built on the same infrastructure that runs enterprise campuses.

The process

From brief to
deployed

01

Discovery

We scope the outcome, the integration points, and the existing systems. Most discovery sessions produce a working architecture in one sitting.

02

Prototype

A working proof of concept — real data, real integrations, real building logic. Typically 3–4 weeks. Not a wireframe. Not a demo environment.

03

Build

Custom interfaces, automation logic, AI integration, and hardware connections — built to your spec on the PlaceOS platform.

04

Scale

Single building to entire portfolio. PlaceOS handles the multi-site complexity. Your product just works, everywhere.

Who it's for

When your problem is
bigger than a configured product

Universities & Schools
Student services, facilities, campus ops

Universities serve a wide range of stakeholders — students, faculty, facilities teams, event coordinators, and campus security. One platform can bring all their needs together, from room booking to event approvals to access management.

Hospitals & Healthcare
Shift coverage, room readiness, access control

Where real-time physical awareness — who is where, what room is ready, who has access — directly affects patient outcomes and operational efficiency.

Enterprise Workplace
Booking, occupancy, visitor, AV

Large portfolios where the standard workplace apps don't quite fit the operating model, the brand, or the level of integration required.

Building Operators & Landlords
Tenant experience, facilities, sustainability

Operators who want a differentiated tenant product — not a white-labelled SaaS tool — that reflects the quality and positioning of their portfolio.

Government & Public Sector
Municipal scheduling, facilities, workforce

Organisations with compliance requirements, existing procurement infrastructure, and the need for data sovereignty in the deployment.

Hospitality & Mixed-Use
Guest experience, access, amenities

Hotels, serviced apartments, and mixed-use developments where the physical and digital guest experience need to feel seamlessly designed.

Book a Demo

See PlaceOS in your building

Tell us about your spaces and we'll show you a tailored demo — from a single campus to a global portfolio.

  • 45-minute personalised walkthrough
  • ROI estimate for your building portfolio
  • No sales pressure — just the platform
Request a demo